Privacy Policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the purchase and sale process, we collect the personal information you give us, such as your name, address, and email address.
When you browse our store, we also automatically receive the address of the Internet Protocol (IP) equipment in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do I get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you agree to collect it from us and use it only for that specific reason.
If we ask for your personal information for a secondary reason, such as marketing, we will ask anyone who asks directly for your express consent, or provide you with the opportunity to say no.

How can I withdraw my consent?
If you later opt-in, you change your mind, you may withdraw your consent for us to contact you, for the permanent collection, use or disclosure of your information, at any time, by contacting us at info@bromeliascalyx.com or sending us to:
Calyx Exotic Plants
Calle 90 No. 13A - 31 Bogota CO 00

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Shopify

Our store is hosted at Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify data storage, databases and the Shopify general app. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. It is encrypted through PCI DSS (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the safe handling of credit card information from stores and their service providers.
For a clearer view, you may also want to read Shopify Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD PARTY SERVICES

In general, third-party providers used by us only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for their purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will bemanaged by these suppliers.
In particular, remember that some providers may be located in or have facilities that are in different jurisdiction than you or us. So if you decide to proceed with a transaction involving the services of a third-party service provider, then your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
By way of example, if you are located in Canada and your transaction is processed by a U.S.-based payment gateway, after your personal information used in the completion of the transaction may be disclosed under U.S. law, including the Patriot Act.
Once you leave our store's website or redirect to a third-party website or application, you are no longer regulated by this Privacy Policy or our Terms of Service website.

Golf course
By clicking on links in our store, you can direct away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analitico:
Our store uses Google Analytics to help us learn about which you visit our site and which pages are being studied

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of the cookies we use. We have listed them here, so you can choose whether you want to unsubscribe from cookies or not.
_session_id, single token, sessions, Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data stored, persistent for 30 minutes since the last visit, used by our website provider's internal tracking statistics to record the number of visits
_shopify_uniq, no data held, midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
Cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, a unique symbol, of the session
storefront_digest, single token, indefinite If the store has a password, it is used to determine whether the current visitor has access.
PREF, persistent for a very short period, Google setting and tracks visiting the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify yous here that has been updated, so you are aware of what information we collect, how we use it and under what circumstances, if any, use and/or disclose it.
If our store is purchased or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like: access, rectification, modify or delete the personal information we hold about you, file a complaint, or simply want more information contact our Official Compliance Privacy at info@bromeliascalyx.com or by mail to
Calyx Exotic Plants
[Re: Official Compliance Privacy]
Calle 90 No. 14 - 45 Bogota CO
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